Returns & Exchanges Policy for Vicko Grey Bed
Return Policy:
You are entitled to request a refund within 14 days of receiving the Vicko Grey Bed, in its original condition with packaging. Shipping costs for returns are your responsibility unless the item is faulty. If the product is faulty, we will inspect it and issue a full refund.
Statutory Cancellation:
Upholstered items, including the Vicko Grey Bed, are eligible for statutory cancellation only if they are faulty, missing, or not as described.
Assembly of Items:
Returns are not accepted for assembled items. If assembly issues arise, please contact us immediately, and we’ll resolve the issue promptly.
Product Warranty:
The Vicko Grey Bed is covered by a one-year warranty against manufacturing defects. If the product is found to be faulty within this period, we will replace it or offer a refund.
Our Commitment:
We aim to provide high-quality, flawless products. If you receive a faulty Vicko Grey Bed, please contact our support team for resolution. We will arrange for a replacement or refund and cover return shipping costs.
Return Process:
- Returns must be requested within 14 days of receiving the item.
- The product must be returned in its original, unassembled condition with all packaging.
- Return shipping costs are the customer’s responsibility.
- After 14 days, returns are no longer accepted.
- For missing or damaged parts, contact us immediately with pictures for quicker resolution.
We are committed to ensuring your satisfaction and providing a seamless experience.
Read more at Return & Exchanges